All good. I will be doing future business with this company when the need arises.
I bought a new turbine from Turbi for my handpiece. After removing the old one, I tried placing the new one and it would not fit. I took a pic of the new and old turbine along with the handpiece and emailed it to Turbi. I got an immediate response telling me that it was the correct turbine but part of the old turbine "can" was still stuck in the handpiece. The "can" popped right out and I was able to place the new turbine. All good. I will be doing future business with this company when the need arises.